This article concerns only Vein Angel models with remote control (Vein Angel 4 Premium, Vein Angel 6 Premium and Vein Angel 8 Premium).
If your remote control does not work, first check if a battery is inserted (button battery type CR2032; available here). Due to shipping guidelines, we are unfortunately no longer able to supply a battery.
You must also remove the battery protection beforehand. The battery protector is a small plastic sheet that you can easily pull out and dispose of at the bottom of the remote control.
If you need any further assistance, please do not hesitate to contact us.
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