Problem solving

The device cannot be switched on
If the device cannot be switched on, please first check that the mains plug is correctly inserted into the socket. Important: If the toggle switch for V...
Tue, 7 Jul, 2020 at 4:33 PM
The cuffs inflate in the wrong order or only partially
If, after starting the application, only one or neither cuff inflates or the air chambers inflate in the wrong order, please check the following: 1. Are...
Tue, 7 Jul, 2020 at 4:35 PM
My Vein Angel is very loud
One should be able to talk or relax with another person without any problems during the application. If this is not possible because the Vein Angel is very ...
Tue, 7 Jul, 2020 at 4:35 PM
The rotary control for the application duration does not run down
This article concerns Vein Angel 4 and Vein Angel 6. The Vein Angel 4 and Vein Angel 6 time dials are not mechanical "egg timers". This means ...
Tue, 7 Jul, 2020 at 4:35 PM
The air pressure is too weak
First make sure that the application pressure is set sufficiently high. If the pressure is too low, you should carefully increase the application pressure. ...
Tue, 7 Jul, 2020 at 4:36 PM
My hose has a leak
This article is about the case that your hose has a hole and air is flowing out of it, if necessary, in a clearly audible way. If the pressure of your devic...
Tue, 7 Jul, 2020 at 4:36 PM
My remote doesn't work
This article concerns only Vein Angel models with remote control (Vein Angel 4 Premium, Vein Angel 6 Premium and Vein Angel 8 Premium). If your remote c...
Tue, 7 Jul, 2020 at 4:37 PM
A plug is broken off and may be stuck in the device
A plug on your Vein Angel, cuffs or hose set is broken and you need a replacement? If a single plug of your multiplug is broken off and still stuck in t...
Tue, 7 Jul, 2020 at 4:38 PM
The leg cuff is too big for me
For users of the Vein Angel 4 Premium, Vein Angel 6 Premium, Vein Angel 8 Premium or Vein Angel 6 Mobile: If you feel that your leg cuff is a little too lo...
Tue, 7 Jul, 2020 at 4:39 PM